If the troubleshooting suggestions and other support resources fail to resolve your problem, please contact our technical support department. We are very interested in making sure you are satisfied with our product.
Registering Your Software
Please register your copy of XCBA Cargo Office. You must be registered to receive technical support. Registration also entitles you to free product updates, notifications, information about upcoming products, and beta invitations. You can even receive free email notification of our latest news.
You may register your software by mailing in your registration card or directly on our web site.
Contact Us
The best way to contact us is via email at:
support@xcba.com
Please provide detailed information on the problem. This should include the name of the product, version, your operating system, and the specific problem. If the product generated an error file, please submit that as well.
With email, technical support issues can be more accurately resolved and tracked in our internal technical support system. It also gives us more time to understand the entire problem and allows our technical support staff to contact the developers with the entire story when necessary. Please bear in mind that a unique issue may involve meetings between the technical support staff and product developers, so your patience is appreciated.
Microsoft Technical Support
XCBA only provides technical support for its products. If you have questions regarding Microsoft products, please contact Microsoft technical support.